Privacy Policy

Last updated: April 12, 2026.

1. Introduction

Welcome to Sharkroll Casino (“Sharkroll,” “we,” “our,” or “us”). We operate the website sharkroll-casino.net (the “Site”) and associated online gaming services (collectively, the “Services”). We respect your right to privacy and are committed to protecting your personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), relevant provincial privacy laws, and, where applicable, the EU General Data Protection Regulation (GDPR) for users accessing the site from the European Economic Area.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our Services. By using Sharkroll Casino, you agree to the terms described in this document. If you do not agree with any part of this policy, please discontinue using our Services immediately.

We strongly recommend that you review this Privacy Policy regularly as it may be updated or amended from time to time.

2. Who We Are

Sharkroll Casino provides online casino gaming and entertainment services to players legally permitted to participate under applicable regional regulations. Our platform accepts deposits and withdrawals in Canadian dollars (CAD) and supports recognized payment methods such as Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, and selected cryptocurrencies.

Although we welcome Canadian players, licensing and regulatory oversight may differ depending on your province or territory. Players in Ontario are subject to local oversight by iGaming Ontario (a subsidiary of the Alcohol and Gaming Commission of Ontario, AGCO). Outside Ontario, our services operate under internationally recognized gaming standards and offshore regulatory frameworks.

If you have questions or concerns about how your data is handled, please contact us at:

Email: [email protected].

3. Data We Collect

We collect several types of personal and non-personal information to operate our Services effectively and provide you with a secure and customized gaming experience.

3.1 Personal Information

We may collect the following categories of personal data:

Identity Information: Full name, date of birth, gender, and government-issued identification (to verify age and identity).
Contact Information: Email address, physical address, phone number, province/territory of residence.
Account Information: Username, password, account preferences, and security questions.
Financial Information: Deposit and withdrawal details including bank account information, payment card numbers, Interac credentials, and cryptocurrency wallet address (where applicable).
Gaming Activity: Bets placed, wins, losses, and participation in promotions.
Verification Information: Copies of documents submitted for KYC (Know Your Customer) and anti-money laundering compliance.

3.2 Non-Personal Information

We also collect non-identifiable information, including:

Browser type and.
Device type, screen resolution, and operating.
IP address and geolocation data (for jurisdiction verification).
Site activity logs, language preferences, and time spent on.

3.3 Cookies and Similar Technologies

Our platform uses cookies, session tokens, and other tracking technologies to:

Maintain user sessions after.
Personalize content and game.
Monitor performance and detect fraudulent or unauthorized.

You may manage cookie preferences through your browser settings. Note that disabling cookies may limit functionality or prevent access to certain parts of the Site.

4. How We Use Your Information

We collect and use your personal data only for legitimate business purposes, as required by law, or with your explicit consent.

4.1 Primary Purposes

To register and maintain your.
To process deposits, withdrawals, and bonuses in CAD.
To verify your identity and ensure compliance with anti-money laundering (AML) and fraud prevention laws.
To provide customer support and resolve technical.
To administer promotions, loyalty programs, and reward.
To monitor gameplay for responsible gaming and security.
To communicate updates, new games, events, and promotional.

4.2 Legal Bases (GDPR and Canadian PIPEDA)

When applicable, we process your personal data on the following legal grounds:

Contract performance: To provide gaming services and fulfil payment transactions.
Legal obligations: To meet regulatory requirements (e.g, age verification, AML, KYC).
Legitimate interest: To ensure continuous security, system integrity, and user experience optimization.
Consent: For marketing, analytics, and promotional communication.

You can withdraw consent at any time by contacting [email protected].

5. Data Sharing and Disclosure

We never sell your personal information. However, certain trusted third parties or authorities may receive access in limited circumstances, as outlined below:

Payment processors and financial partners (e.g, Interac, iDebit, InstaDebit, Visa, Mastercard, cryptocurrency gateways) that handle secure transactions in accordance with applicable banking regulations.
Regulatory authorities such as AGCO or provincial gaming commissions, where legally required.
Identity verification providers for KYC and AML compliance checks.
Technical and security vendors offering hosting, analytics, and fraud detection.
Marketing and customer communication services (only with your consent).
Legal entities or courts if disclosure is required to comply with a subpoena, legal process, or to protect our rights and users.

All partners receiving your personal data are bound by confidentiality and data protection obligations consistent with this Privacy Policy.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, including:

Maintaining your account while active or within applicable retention limits;.
Complying with financial record-keeping requirements (typically up to 5–7 years after closure);.
Meeting legal, tax, and anti-money laundering obligations.

Once data is no longer required, it is securely deleted or anonymized.

7. International Transfers

Your data may be transferred to or stored on servers located outside Canada, including in jurisdictions that may have different levels of data protection. When personal data is transferred internationally, Sharkroll Casino ensures appropriate safeguards, such as contractual clauses or equivalent protective measures in line with PIPEDA and GDPR.

8. Data Security

We apply advanced technical and organizational measures to protect user data, including:

SSL encryption for all payment and login sessions;.
Two-factor authentication options;.
Firewalls, intrusion detection systems, and DDoS protection;.
Regular security audits and vulnerability testing;.
Limited access for authorized personnel only.

Despite our efforts, no system is entirely secure. Users are responsible for safeguarding their account credentials and notifying us immediately if unauthorized access is suspected.

9. Your Rights and Choices

Depending on your region, you may have several privacy rights under Canadian law and GDPR regulations.

9.1 Under Canadian Privacy Law

You may:

Request access to your personal information;.
Ask for corrections to inaccurate or outdated data;.
Withdraw consent to certain processing activities;.
Request deletion of your data (subject to legal retention obligations);.
Lodge complaints with the Office of the Privacy Commissioner of Canada (OPC).

9.2 Under GDPR (if applicable)

Users in the EEA have additional rights including:

Right to data portability;.
Right to restrict or object to processing;.
Right to lodge complaints with an EU supervisory authority.

To exercise these rights, contact [email protected]. We may require proof of identity to process your request securely.

10. Responsible Gambling and Player Protection

Sharkroll Casino promotes responsible gambling and provides tools to help users stay in control, including deposit limits, self-exclusion options, and time-out features.

If you or someone you know is experiencing gambling-related issues, please reach out for confidential support:

ConnexOntario: 1-866-531-2600.
Problem Gambling Helpline: 1-888-230-3506.

These services are available 24/7 and free of charge.

11. Marketing and Communication Preferences

By registering with Sharkroll Casino, you may receive promotional emails, SMS messages, or push notifications about bonuses, free spins, tournaments, and other offers. You can unsubscribe at any time by:

Clicking the “unsubscribe” link in any marketing email;.
Adjusting your account notification settings; or.
Contacting [email protected].

We comply with Canada’s Anti-Spam Legislation (CASL) and will only contact you with consent.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review each third-party privacy policy before providing personal information.

13. Age Restriction

Access to Sharkroll Casino is limited strictly to players aged 19 or older (or 18 in certain provinces/territories). We use identity verification tools and require KYC documentation to confirm eligibility. Any attempt to falsify age or identity constitutes a breach of our Terms and may result in account termination.

14. Automated Decision-Making

Certain decisions (such as fraud detection or bonus eligibility) may be automated. These systems are designed to prevent harmful behavior, detect suspicious activity, and ensure fair gameplay. Players may request human review of automated decisions by contacting our support team.

15. Contact Information

For inquiries, data requests, or privacy-related concerns, please contact:

Data Protection Officer (DPO).

Sharkroll Casino.

Email: [email protected].

We aim to respond to all privacy-related correspondence within 30 days.

16. Policy Updates

We may update this Privacy Policy to reflect changes in legislation, regulatory requirements, or our data handling practices. When significant updates occur, we will notify registered users via email or dashboard alert.

The latest version of this Privacy Policy will always be accessible on our website.

By continuing to use Sharkroll Casino after updates are posted, you indicate acceptance of the revised terms.