Terms & Conditions

Last Updated: April 12, 2026.

Effective Date: April 12, 2026.

Welcome to Sharkroll Casino (“Sharkroll Casino,” “we,” “our,” or “us”). By accessing or using sharkroll-casino.net (the “Website”) and any related gaming services, you confirm that you have read, understood, and agreed to these Terms and Conditions (“Terms”). These Terms govern your participation, account ownership, and all interactions with the Sharkroll Casino website and gaming platform.

1. General Overview

Sharkroll Casino provides online gaming and entertainment services to eligible players in Canada and other regions. All activities are conducted in accordance with applicable laws and regulations. You must agree to these Terms before participating in any game, creating an account, or claiming bonuses. If you disagree with any provision, you should cease using our services immediately.

The Website operates in compliance with responsible gambling principles and applicable anti-money laundering (“AML”) laws.

2. Eligibility

To register and play at Sharkroll Casino, you must meet the following requirements:

You are at least 19 years old, or the legal gambling age in your province or territory (for example, 18 years in Alberta, Manitoba, and Quebec).
You are a Canadian resident or accessing the platform from a jurisdiction where online gambling is legal.
You are not a resident of Ontario unless accessing Sharkroll Casino through our licensed partnership under iGaming Ontario.
You have not been self-excluded from any online gambling platform or casino in Canada.
You are registering and playing for personal entertainment purposes only, and not on behalf of any organization or group.
You are not associated with Sharkroll Casino, our affiliates, partners, or employees.

Any breach of eligibility may lead to account suspension and forfeiture of funds.

3. Account Registration

Players must create an account to play real-money games. During registration, you will:

Provide accurate personal information, including full name, date of birth, residential address, and valid email.
Choose secure login credentials.
Accept these Terms by checking the consent box.

We reserve the right to verify your identity at any time using official documentation. This may include photo ID, proof of address, or payment method verification. Failure to provide requested documents may result in account restriction or closure.

A player may only own one active account. Duplicate or fraudulent accounts are strictly prohibited. Accounts found to be duplicates may be closed, and all funds may be forfeited.

4. Account Security

Your account credentials are confidential. You are responsible for maintaining the security of your login and password. Sharkroll Casino is not liable for losses caused by unauthorized access unless resulting from our error.

If you suspect suspicious activity, please report it immediately to [email protected].

We advise players to use strong passwords, avoid sharing login details, and enable additional verification where offered.

5. Deposits and Withdrawals

All transactions are processed in Canadian Dollars (CAD). Common payment options accepted include:

Interac e-Transfer and Interac Online (preferred Canadian options).
iDebit and.
Visa and.
Cryptocurrencies (as supported by the platform).

Minimum deposit amounts may vary but typically start at CA$10 (“one loonie and a toonie”). Withdrawals may require identity verification.

Processing times depend on your selected method:

Interac e-Transfer and iDebit: within 24–48.
Card payments: 2–5 business days.
Crypto: instant to 12 hours depending on network load.

Transactions must originate from and be sent to accounts registered in your name. Any third-party payments are prohibited.

We reserve the right to impose transaction limits or refuse withdrawals if fraud, AML violations, or bonus abuse is suspected.

6. Bonuses and Promotions

Sharkroll Casino regularly offers bonuses, including deposit match offers, free spins, and cashback. All bonuses are subject to the following conditions:

Wagering requirements: Typically 30x–40x the bonus amount, unless stated otherwise.
Eligibility: Players must meet all bonus criteria and not reside in provinces with bonus restrictions (e.g, Ontario’s limited incentives).
Expiration: Unused bonuses expire after 30 days.
Maximum winnings: Bonus-related winnings may be capped as defined in individual promotion terms.
Fair play: Bonus funds cannot be used for arbitrage, collusion, or duplicate account exploitation.

Players from Quebec may access bonuses in both English and French. For bilingual support, please contact customer service.

All active promotions and rules are listed on the “Promotions” page.

7. Game Rules and Fair Play

Each game offered on Sharkroll Casino follows its own rules, as described in the “Game Info” section. Players must review game rules before participating.

All outcomes are generated using Random Number Generator (RNG) technology to ensure fairness. The RNG is independently tested and certified by third-party auditors.

Cheating, software manipulation, or use of unauthorized scripts (including auto-clickers, bots, or VPNs to mask identity) results in permanent account closure and forfeiture of funds.

We reserve the right to void any game results or bonuses in cases of suspected fraud or technical malfunction.

8. Responsible Gambling

Sharkroll Casino endorses responsible gaming and encourages moderation. We provide tools and resources to help you control your play, including:

Deposit.
Session time.
Self-exclusion.
Cooling-off.

If you need assistance with problem gambling, contact one of these Canadian helplines:

ConnexOntario: 1-866-531-2600.
Problem Gambling Helpline: 1-888-230-3506.

We may intervene or restrict access if gameplay indicates potential harm. Our mission is to create a safe, fair, and enjoyable gaming environment.

9. Privacy and Data Protection

Your data privacy is a top priority. We collect only necessary information to operate Sharkroll Casino services, process transactions, and comply with legal obligations.

Information we may collect:

Identity and contact.
Transaction and payment.
Device and geolocation data.

Data is securely stored and processed in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws.

Sharkroll Casino does not sell or trade personal information. Data may be shared with regulatory bodies or payment processors for legitimate purposes only.

You may request deletion or review of your data by contacting [email protected].

10. Anti-Money Laundering (AML) and Fraud Prevention

Sharkroll Casino complies with Canadian AML regulations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.

We monitor transactions for suspicious patterns and report relevant activities to FINTRAC (Financial Transactions and Reports Analysis Centre of Canada).

Your responsibilities:

Use legitimate payment methods owned by you.
Avoid multiple accounts or alias usage.
Provide accurate documents during verification.

Suspicious transactions may be delayed, rejected, or reported to authorities. Knowingly engaging in unlawful financial activity will result in account suspension and permanent bans.

11. Software and Intellectual Property

All content, software, graphics, logos, and trademarks on Sharkroll Casino are owned or licensed by us. You may use these only for personal, non-commercial entertainment.

Any unauthorized duplication, redistribution, or modification of site materials constitutes a breach of these Terms and may lead to legal action.

12. Customer Support

For assistance with your account, deposits, technical issues, or responsible gambling tools, contact us at:

Email: [email protected].

Support Hours: 24/7.

We aim to resolve all inquiries within 24 hours. During high volume periods, responses may take up to 48 hours.

13. Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate accounts under the following conditions:

Violation of these.
Use of fraudulent or manipulated payment.
Bonus abuse or multi-account.
Suspicious activity related to AML.
Harassment, abusive behavior, or misconduct toward staff or other.

In such cases, any active balances may be frozen pending investigation.

Following termination, Sharkroll Casino may retain transaction records for regulatory purposes but will not engage further with the player until clearance is confirmed.

14. Dispute Resolution

We prioritize fair and transparent resolution of all disputes.

Procedure:

Contact our support team via email ([email protected]).
Provide a full description of the issue, including account ID and transaction details.
We investigate and respond within 14 business days.

Unresolved disputes may be escalated to the competent regulatory authority. Players located in Ontario may appeal to iGaming Ontario (AGCO), while offshore registrations may be handled under international arbitration standards.

All disputes shall be governed by the laws of the Province of British Columbia, unless you reside in a jurisdiction with mandatory provisions otherwise.

15. Liability and Warranties

Sharkroll Casino provides services “as is” without warranty. While we strive to ensure accuracy and uninterrupted availability, we cannot guarantee that games, software, or features will operate without errors or downtime.

We are not responsible for:

Technical failures or lost internet connectivity.
Service interruptions caused by external events.
Losses arising from misuse of gaming products or bonus exploitation.

Your participation acknowledges that gambling carries inherent risk. You are solely responsible for your actions and decisions on the platform.

Maximum liability of Sharkroll Casino shall not exceed the amount of your last deposit preceding the dispute.

16. Jurisdiction and Governing Law

These Terms are governed by and construed under the laws of Canada, specifically those of British Columbia for offshore operations, and Ontario’s iGaming framework for local Ontario accounts.

Players based in Quebec may access bilingual Terms and Conditions in French upon request.

All legal actions must be filed in courts within the applicable jurisdiction.

17. Modifications to Terms

Sharkroll Casino reserves the right to modify these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. You are responsible for reviewing changes regularly.

Continued use of the website following modifications signifies acceptance.

18. Self-Exclusion and Account Closure

You may request to close or self-exclude your account at any time. Options include:

Temporary suspension (7–90 days).
Permanent self-exclusion (indefinite).
Custom exclusion.

During exclusion, you cannot access any games, bonuses, or deposits. To activate or lift exclusion, contact [email protected].

19. Community and Player Conduct

We expect all users to interact respectfully with the community and staff. Prohibited behaviors include:

Offensive or discriminatory.
Spamming or.
Posting misleading or fraudulent.
Exploiting technical bugs for gain.

Violation may result in chat bans, account suspension, or permanent termination.

20. Complaints and Feedback

We welcome feedback on how to improve our gaming environment. Complaints should be sent to [email protected] with a clear subject line.

All complaints are documented for quality and compliance review.

21. Accessibility and Language

Sharkroll Casino operates in English and French. Players from Quebec may request communication and documentation in French upon registration.

Currency displayed across all games is CAD — whether “loonies,” “toonies,” or “fivers,” every transaction reflects Canadian-based values.

Our goal is to provide transparent, bilingual, and inclusive service for all Canadian players.

22. Entire Agreement

These Terms constitute the complete understanding between you and Sharkroll Casino. They supersede all prior agreements, communications, and proposals regarding your participation in the platform.

No agent or representative has authority to modify these Terms without written authorization.

23. Severability

If any clause of these Terms is found invalid under applicable law, the remaining provisions shall continue in full force and effect.

24. Contact Information

For all inquiries related to these Terms & Conditions, please contact:

Email: [email protected].

Operating Currency: Canadian Dollar (CAD).

Jurisdiction: Canada (Offshore and Provincial Regulation).

By registering an account or using Sharkroll Casino services, you expressly acknowledge that you have read, understood, and accepted these Terms and Conditions, and agree to abide by all Canadian legal and regulatory standards regarding online gambling.