Privacy Policy

Last updated: April 11, 2026.

Welcome to Sharkroll Casino (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website sharkroll-casino.net (“the Site”) and our related gaming services (collectively, the “Services”). Your privacy is of great importance to us, and we are committed to complying with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Please read this Privacy Policy carefully to understand how we handle your data. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Sharkroll Casino operates as a licensed online gaming platform regulated by the UK Gambling Commission (UKGC) under its licensing conditions and codes of practice. We offer online casino games, betting services, and promotional opportunities to players aged 18 or older residing in the United Kingdom.

If you have any questions about this Privacy Policy or our data handling practices, you can contact our Data Protection Officer at:

Email: [email protected].

2. Data Protection Principles

We process personal data according to the following principles:

  • Lawfully, fairly, and in a transparent manner.
  • Collected for specific, legitimate purposes and not processed in ways incompatible with those purposes.
  • Adequate, relevant, and limited to what is necessary in relation to the purposes.
  • Accurate and kept up to date.
  • Retained only for as long as necessary.
  • Processed securely using appropriate technical and organisational measures.

3. Information We Collect

To provide our Services, we may collect and process the following categories of personal information:

a. Information You Provide Directly

  • Account data: Name, date of birth, gender, nationality, and preferred language.
  • Contact details: Address, email address, and phone number.
  • Verification data: Proof of identity, selfie verification, utility bills, or other documents required by Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.
  • Payment information: Payment card details, e-wallet identifiers (e.g, PayPal, Skrill, Neteller), bank account information, and transaction history.
  • Gameplay data: Game preferences, bets placed, winnings and losses, frequency of play, and account activity.
  • Responsible gambling data: Self-exclusion status (GamStop), deposit limits, and any communications related to gambling behaviour.

b. Information Collected Automatically

  • Device information: IP address, device type, browser version, operating system, and mobile identifiers.
  • Usage data: Log-in dates, session duration, click behaviour, navigation paths, and referral sources.
  • Cookies and tracking technologies: See Section 9 (“Cookies Policy”) for more details.

c. Information from Third Parties

We may receive data about you from:

  • Identity verification and fraud prevention agencies.
  • Payment service providers (e.g, Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, Apple Pay, Google Pay, and UK banks).
  • Credit reference agencies.
  • Regulators, law enforcement, or affiliate partners.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

  • Performance of a contract: To operate your gaming account and provide Services.
  • Legal obligation: To comply with UKGC regulations, AML, and counter-terrorist financing requirements.
  • Legitimate interest: To maintain the integrity of our platform, detect fraud, improve user experience, and ensure safe gaming.
  • Consent: For marketing communications or cookie preferences, where you voluntarily opt in.
  • Public interest: For responsible gambling measures and protection of vulnerable persons.

5. How We Use Your Information

Your information is used for the following purposes:

  • To register and manage your account.
  • To process deposits, wagers, and withdrawals in GBP (£).
  • To verify your identity and prevent underage gambling (18+).
  • To comply with the UK Gambling Commission’s licensing obligations.
  • To detect, prevent, and investigate fraud or unlawful activity.
  • To provide technical and customer support.
  • To deliver marketing offers and promotional bonuses, if you have opted in.
  • To manage responsible gambling features such as deposit limits, time restrictions, and self-exclusion via GamStop or GamCare referrals.
  • To analyse use patterns and improve website performance, security, and features.
  • To comply with legal requirements or respond to government or law enforcement requests.

6. Sharing and Disclosure of Information

We only share your personal data where necessary and with trusted third parties, such as:

  • Regulatory and government authorities, including the UKGC, as required by law.
  • Payment service providers, to process your deposits and withdrawals.
  • Identity verification agencies, for KYC checks and AML compliance.
  • IT and security service providers, who maintain the integrity and operation of our systems.
  • Analytics and customer support providers, to assess performance and user satisfaction.
  • Marketing partners, only with your explicit consent.

All third parties are subject to strict contractual confidentiality and data security obligations.

We do not sell, rent, or trade personal information with any unauthorised third parties.

7. International Data Transfers

If we transfer personal data outside the United Kingdom, we ensure it is adequately protected by:

  • UK-approved Standard Contractual Clauses (SCCs), or.
  • Adequacy decisions by the UK Government confirming equivalent levels of data protection.

Transfers may occur if our servers or third-party vendors operate in countries with appropriate security standards.

8. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • Fulfil the purposes set out in this Privacy Policy.
  • Meet regulatory, accounting, or reporting obligations.
  • Resolve disputes and enforce our terms of service.

Under UKGC and AML regulations, we typically retain personal data for at least five (5) years after account closure or last transaction, unless a longer retention period is required by law.

9. Cookies Policy

Like most online casinos, Sharkroll Casino uses cookies and similar technologies to enhance the user experience.

a. Types of Cookies

  • Essential cookies: Required for core site functionality (e.g. account login, payment processing).
  • Performance cookies: Help us understand site usage and improve content.
  • Functional cookies: Remember your preferences and customisations.
  • Marketing cookies: Deliver personalised promotions and bonuses.

b. Managing Cookies

You can control or delete cookies through your browser settings, but disabling them may affect gameplay or account functionality.

Full details of our cookie usage are provided in our Cookie Policy, available on the website.

10. Security of Your Data

We apply strict technical and organisational safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:

  • SSL (Secure Socket Layer) encryption.
  • Two-factor authentication for player accounts.
  • Firewalls and intrusion detection systems.
  • Access control and staff training.
  • Regular vulnerability assessments.

While we take every precaution, we cannot guarantee absolute security due to the nature of the internet. Players are encouraged to maintain strong passwords and update security settings regularly.

11. Your Rights Under UK GDPR

As a data subject under the UK GDPR, you have the following rights:

  1. Access: Request a copy of your personal data we hold.
  2. Rectification: Correct any incomplete or inaccurate data.
  3. Erasure (“right to be forgotten”): Request deletion of data when retention is no longer necessary.
  4. Restriction: Limit how we process your information.
  5. Portability: Receive your data in a structured, commonly used format for transfer to another provider.
  6. Objection: Opt out of processing based on legitimate interests or direct marketing.
  7. Withdraw consent: If processing relies on your consent, you may withdraw it at any time.
  8. Lodge a complaint: You can file a complaint with the Information Commissioner’s Office (ICO) at

To exercise these rights, contact us at [email protected].

12. Responsible Gambling and Player Protection

Sharkroll Casino promotes responsible gambling and complies with UKGC guidelines. Players must be 18 or older to create an account.

We integrate tools and resources including:

  • Deposit, wagering, and time limits.
  • Reality checks and cooling-off periods.
  • Self-exclusion tools via GamStop.
  • Referral support through GamCare (Helpline: 0808 8020 133).
  • Educational resources from BeGambleAware.org.

Personal information related to these tools is processed solely for player protection and compliance purposes.

13. Marketing and Communications

We may contact you via email, SMS, or push notifications about promotions, new games, or bonuses — but only if you have explicitly consented.

You can withdraw consent or change your preferences anytime by:

  • Updating your settings in the “My Account” area.
  • Clicking the “unsubscribe” link in any marketing email.
  • Contacting [email protected].

We do not send unsolicited marketing messages, and we never share your contact information with unrelated third parties for advertising purposes.

14. Third-Party Links

Our website may contain links to external sites operated by independent third parties, such as payment processors or affiliate partners. Once you follow a link to a third-party site, their own privacy policy will apply. We are not responsible for the data handling practices of other websites.

15. Children’s Data

Our Services are strictly intended for individuals aged 18 or older. We do not knowingly collect or process data from minors. If we discover data belonging to a person under 18, it will be promptly deleted, and the account will be terminated.

16. Fraud and AML Monitoring

Under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, we conduct due diligence to prevent misuse of our platform. This may involve automated monitoring and manual checks to identify suspicious activity.

Information gathered through these processes may be shared with relevant authorities as required by law.

17. Automated Decision-Making

Some processing activities, such as fraud detection or bonus eligibility checks, may be conducted automatically. These systems operate under human oversight and conform to fairness principles defined by the UK GDPR. You may request a manual review of such decisions at any time.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect regulatory or operational changes. Updates will be posted on this page with a revised “Last updated” date. We encourage you to check this page periodically.

If the changes materially affect your rights, we will notify you via email or website notice before taking effect.

19. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or how your personal data is handled, you may contact us at:

Email: [email protected].

Postal correspondence: Data Protection Officer, Sharkroll Casino, United.

20. Final Notes

Sharkroll Casino upholds transparency, fairness, and compliance as cornerstones of its operation. We are proudly licensed by the UK Gambling Commission and support responsible gaming through BeGambleAware, GamCare, and GamStop.

By continuing to use our Services, you agree to this Privacy Policy and the lawful processing of your data under the UK Data Protection Act 2018 and the UK GDPR.

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