Terms & Conditions

Welcome to Sharkroll Casino, accessible via sharkroll-casino.net (“the Website”). These Terms and Conditions (“Terms”) form a legal agreement between you (“the Player,” “the User,” “you,” or “your”) and Sharkroll Casino (“the Casino,” “we,” “us,” or “our”). By registering an account, accessing the Website, or placing bets, you acknowledge that you have read, understood, and agreed to these Terms in full.

If you do not agree to these Terms, you must immediately stop using our Website and refrain from creating or maintaining an account.

1. General Information

Sharkroll Casino operates under a licence issued by the UK Gambling Commission (UKGC) and is regulated in accordance with the Gambling Act 2005 and other applicable UK laws. The Casino is committed to offering a fair, transparent, and responsible gaming environment for players residing in the United Kingdom.

Our registered support contact email is [email protected].

All gambling services are offered in British Pounds Sterling (GBP £).

2. Eligibility

To create an account and wager real money at Sharkroll Casino, you must:

Be 18 years or older (“18+”);.
Be physically located within the United Kingdom at the time of play;.
Be legally permitted to gamble under the laws applicable to your jurisdiction;.
Provide accurate, truthful, and up-to-date personal information;.
Not be excluded via GamStop or any other self-exclusion scheme.

We reserve the right to request proof of age, identity, or address at any time. Failure to supply satisfactory documentation may result in account suspension or closure.

Underage gambling is strictly prohibited and will result in immediate account termination and forfeiture of winnings. Any attempt to falsify age or identity details constitutes fraud and may be reported to relevant authorities.

3. Account Registration

To participate in real-money games, you must create a verified account (“Gaming Account”). During registration, you must provide:

Full legal name;.
Date of birth;.
Residential address in the United Kingdom;.
Valid contact email and phone number;.
Chosen username and password;.
Banking or payment information for deposits and withdrawals.

It is your responsibility to ensure all information remains accurate. Any material misrepresentation may result in restrictions, account closure, or voided transactions.

You may hold only one account. Multiple accounts per individual, household, IP address, or payment method are prohibited. Detection of duplicate accounts may lead to closure and loss of funds.

You are fully responsible for maintaining confidentiality of your account credentials. Sharkroll Casino cannot be held liable for any unauthorized access resulting from lost or shared login details.

4. Verification (KYC)

Sharkroll Casino adheres to UKGC regulations requiring Know Your Customer (KYC) verification before allowing certain account activities. This process helps prevent fraud, money laundering, and underage gambling.

You may be asked to submit:

Proof of identity (passport or driver’s licence);.
Proof of address (recent utility bill, bank statement);.
Proof of payment method (screenshot or card photo showing name and last four digits).

Failure to complete KYC verification when requested will result in withdrawal restrictions or account deactivation until resolved.

5. Payment Methods

Deposits and withdrawals can be made using verified payment methods including:

Visa and Mastercard;.
PayPal;.
Neteller;.
Skrill;.
Paysafecard;.
Apple Pay;.
Google Pay;.
Bank transfer.

All transactions are processed in GBP (£). Processing times vary depending on the method.

Minimum deposit: £10.
Minimum withdrawal: £20.
Maximum withdrawal limits may apply depending on payment provider agreements or VIP status.

Sharkroll Casino reserves the right to charge administrative fees for handling excessive transactions or dormant accounts.

6. Deposits and Withdrawals

Deposits must originate from payment accounts held in your name. Third-party payments (from friends, family, or businesses) are prohibited.

Before processing withdrawals, the Casino may require full verification of your identity and payment details. Withdrawals will be paid to the same method used for deposits whenever possible.

Typical timeline for payout requests:

E-wallets: 24–48.
Debit cards: 2–5 business days.
Bank transfers: 3–7 business days.

Delays may occur due to compliance checks or banking holidays. We will not be liable for delays outside our control.

Funds within your account remain your property but may be subject to responsible gambling or legal restrictions if required under UK law.

7. Game Fairness and RNG

All Sharkroll Casino games use Random Number Generator (RNG) technology certified by independent testing agencies to ensure fairness. Payout percentages (RTP rates) for each game are available within the game information section.

Any software malfunction or technical fault voids bets and game outcomes. In such cases, affected stakes will be refunded to your player balance.

8. Bonus Terms and Promotions

Sharkroll Casino offers various bonuses, free spins, and promotional rewards to enhance your gaming experience. These offers are subject to the following general conditions, alongside any specific terms stated within the promotion.

Bonus wagering: Unless stated otherwise, all bonuses carry a 35x wagering requirement on bonus funds or winnings from free spins.
Eligibility: Bonuses are available only to verified UK players aged 18 or over.
Abuse: Bonus abuse, including multiple accounts, betting strategies to manipulate wagering, or collusion, will result in cancellation of bonuses and winnings.
Maximum bet: When a bonus is active, the maximum bet allowed per spin or hand is £5.
Bonus expiry: Bonuses typically expire after 30 days. Free spins usually expire within 7 days.
Withdrawal restrictions: You may not withdraw bonus funds until wagering requirements are met.
Fair play: Any attempt to exploit software or bonuses breaches UKGC fairness principles.

All promotional offers comply with UKGC and CAP Code (Committee of Advertising Practice) standards for transparency and fairness.

9. Responsible Gambling

Sharkroll Casino supports responsible gambling and encourages players to wager responsibly. We offer several tools to help manage your gaming activity:

Deposit limits (daily, weekly, monthly).
Session.
Time-out and cooling-off.
Self-exclusion options (via Sharkroll Casino or GamStop).
Reality checks and activity.

We are committed to preventing gambling harm. Players seeking help can contact:

BeGambleAware – begambleaware.org, UK support line: 0808 8020 133.
GamCare – gamcare.org.uk.
GamStop – gamstop to exclude yourself from all UK-licensed.

Please note that if you self-exclude via GamStop, your account with Sharkroll Casino will be immediately suspended and remain closed until the exclusion period ends.

10. Anti-Money Laundering (AML) and Fraud Prevention

Sharkroll Casino strictly complies with the UK Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 and related UK laws.

We conduct identity checks and monitor transactions to detect suspicious behaviour. You agree that:

You will use the Website solely for lawful gambling purposes.
You will not engage in money laundering, or fund transfers from criminal activity.
You will provide documentation when required for AML compliance.

Suspicious activity may result in the freezing or closure of your account and reporting to the National Crime Agency (NCA) or other competent UK authorities.

Funds suspected of criminal association will be withheld pending investigation.

11. Limits, Suspensions, and Closures

Sharkroll Casino reserves the right to suspend, restrict, or permanently close accounts if:

Fraudulent activity or multiple accounts are detected.
KYC or AML verification fails.
Player engages in bonus abuse or breaches these Terms.
You self-exclude via GamStop.
You act in an abusive or threatening manner towards our staff.

Inactive accounts with no activity for 12 consecutive months are deemed dormant. A small administrative fee may be deducted from the remaining balance monthly after notice is given.

12. Prohibited Activities

You must not:

Use automated scripts, bots, or external software to influence gameplay or outcomes.
Transfer funds between player accounts.
Engage in collusion, cheating, or system exploitation.
Publish offensive or defamatory content in chats or communications.
Interfere with the security or functioning of the Website.

Violations may lead to account termination, forfeiture of winnings, or legal action.

13. Intellectual Property

All content on the Sharkroll Casino Website — including text, logos, designs, software, trademarks, trade names, and audiovisual materials — is owned by or licensed to Sharkroll Casino. It is protected by applicable intellectual property laws of the United Kingdom.

You may not reproduce, modify, or distribute materials from the Website without our express written consent.

14. Data Protection and Privacy

We value your privacy. Personal information is collected and processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information may be shared with regulatory authorities, payment providers, or anti-fraud partners where required by law. For details, refer to our Privacy Policy available on the Website.

You have the right to request access, correction, or deletion of your personal data in line with UK data protection laws.

15. Security

We employ industry-standard encryption (SSL) and secure transmission technologies to safeguard user data and payment transactions.

Players are responsible for maintaining the integrity of their own devices and connections. Sharkroll Casino will not be liable for losses resulting from malware, unsecured networks, or unauthorized access outside our control.

16. Liability and Limitations

Sharkroll Casino provides gaming entertainment services “as is” and without warranty. We make reasonable efforts to ensure fair, secure, and uninterrupted access, but we cannot guarantee continuous availability due to technical or maintenance factors.

We shall not be liable for:

Losses arising from misuse of your account credentials;.
Internet or system outages beyond our control;.
Loss of winnings due to errors, interruptions, or software faults (unresolved rounds will be refunded);.
Actions of third-party payment processors.

However, nothing in these Terms excludes liability for death or personal injury caused by negligence or for any other liability which cannot be excluded under UK law.

17. Complaints and Dispute Resolution

Our customer support team is available via email at [email protected] to resolve issues promptly and fairly.

If you remain dissatisfied after contacting support, you may escalate your complaint to Sharkroll Casino’s Complaints Manager for a formal review.

Should internal resolution fail, you may refer the dispute to an Alternative Dispute Resolution (ADR) provider approved by the UK Gambling Commission, such as eCOGRA or IBAS (Independent Betting Adjudication Service).

ADR decisions are impartial and binding under UK law.

18. Changes to Terms and Conditions

Sharkroll Casino reserves the right to amend these Terms at any time. Updates will take effect immediately upon publication on the Website.

Players will be notified of significant changes via email or account alert. Continued use of the Website after changes are published constitutes acceptance of the revised Terms.

19. Temporary Suspension or Force Majeure

We shall not be liable for any failure to perform obligations due to events beyond our reasonable control, including but not limited to:

Natural disasters;.
Fires, floods, or storms;.
Wars or civil unrest;.
Utility or telecommunication failures;.
Regulatory actions or technical breakdowns.

During such events, the Casino may temporarily suspend operations or certain games until normal service resumes.

20. Self-Exclusion and Cooling-Off Periods

Players who feel at risk of gambling-related harm can self-exclude for a fixed period (e.g, 6 months, 1 year, or 5 years). The exclusion applies immediately once confirmed.

You can also select cooling-off periods (24 hours, 1 week, or 1 month), during which you will not be able to access your account.

Please note:

Self-exclusions cannot be reversed before the end date.
Requests must be made through your account settings or emailed to support.
Sharkroll Casino honours all GamStop-registered self-exclusions across licensed UK sites.

We encourage players to use these tools responsibly to maintain healthy gambling habits.

21. Communication and Marketing

By creating an account, you consent to receive transactional messages (e.g, verification, payment updates). Marketing communications (promotions, bonuses, special offers) are optional and may be unsubscribed from at any time via account settings or the unsubscribe link provided in emails.

We comply with UK Privacy and Electronic Communications Regulations (PECR) and do not send unsolicited marketing messages.

22. Governing Law and Jurisdiction

These Terms and your relationship with Sharkroll Casino are governed by and construed in accordance with the laws of England and Wales.

Any disputes not resolved through ADR will be subject to the exclusive jurisdiction of the courts of England and Wales.

23. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

24. Entire Agreement

These Terms constitute the entire agreement between you and Sharkroll Casino regarding your use of the Website and services, superseding all prior communications or understandings.

25. Contact Information

For support, complaints, or general inquiries, contact:

Sharkroll Casino Support.

Email: [email protected].

Operating Hours: 24/7.

For responsible gambling assistance:

GamCare: 0808 8020 133

BeGambleAware: begambleaware.org.

GamStop: gamstop.co.uk.

26. Version Control

Effective Date: 11 April 2026.
Last Updated: 11 April 2026.

27. Licensing Statement

Sharkroll Casino operates under a licence granted by the UK Gambling Commission (UKGC). Gambling under this licence is permitted only for persons aged 18 years or older residing within the United Kingdom.

BeGambleAware.org – Play Responsibly – 18.